Terms of Service
Last updated: 3 July 2026
Welcome to Pawss. By accessing or using pawss.co.uk, you agree to be bound by these Terms of Service. Please read them carefully before using our website or purchasing any products.
1. Acceptance of Terms
By visiting our website or placing an order, you confirm that you have read, understood and agreed to these Terms of Service, along with our Privacy Policy and Refund Policy.
If you do not agree with these terms, please do not use our website.
2. Eligibility
You must be at least 18 years old or have permission from a parent or legal guardian to use this website and purchase our products.
3. Products & Availability
We aim to ensure all product descriptions, images and prices are accurate.
However, we reserve the right to:
- Update product information
- Correct pricing errors
- Change or discontinue products without notice
- Limit quantities purchased
Colours shown on your screen may vary depending on your device.
4. Orders
Once you place an order, you will receive an email confirming that we have received it.
We reserve the right to refuse or cancel any order if we suspect fraudulent activity, pricing errors or stock availability issues.
If payment has already been taken, you will receive a full refund.
5. Pricing
All prices are shown in GBP (£) and include VAT where applicable.
Prices may change without prior notice.
6. Payments
Payments are securely processed by our trusted payment providers.
Pawss does not store your full payment card details.
7. Shipping
Delivery times are estimates only and may vary due to courier delays or circumstances beyond our control.
Please refer to our Shipping Policy for full delivery information.
8. Returns & Refunds
Returns are accepted in accordance with our Refund Policy.
Please read our Refund Policy before requesting a return.
9. Intellectual Property
All content on this website, including images, logos, graphics, videos, product descriptions and text, is the property of Pawss and may not be copied, reproduced or used without our written permission.
10. Acceptable Use
You agree not to:
- Use our website for unlawful purposes
- Attempt to interfere with website security
- Upload harmful software or viruses
- Copy or misuse our content
- Engage in fraudulent activity
11. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the content, privacy policies or practices of those third parties.
12. Limitation of Liability
To the fullest extent permitted by law, Pawss shall not be liable for any indirect, incidental or consequential loss arising from the use of our website or products.
Nothing in these Terms excludes any rights you have under UK consumer law.
13. Changes to These Terms
We may update these Terms of Service at any time.
Any changes will be posted on this page with an updated revision date.
14. Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: support@pawss.co.uk
We're always happy to help.